Susan Rose Lila Earrings Ruby
We want you to be thrilled with your purchase. If you would like to return your items, you can use our easy returns portal here. Terms: You can return an un-used/unworn item within 14 days for either a credit note or refund.
We offer free shipping over $99 Australia wide.
Orders under $99 we offer:
Standard shipping - $10
Express shipping - $13
As a result of COVID-19 Australia post are expecting delivery delays
AUSTRALIAN SHIPPING POLICY
We offer Australia Wide *FREE EXPRESS SHIPPING on orders over $150!
Alternatively you can pay $15 for Express Shipping (usually overnight however due to COVID-19 there are delays).
Orders will be shipped within 3 - 4 business days. Orders placed on a weekend day or public holiday will be processed within 48-32 hours of next business days.
PLEASE NOTE DUE TO THE IMPACT OF COVID-19 SHIPPING MAY TAKE UP TO 7 -10 BUSINESS DAYS. I assure you we will do our utmost to get your order to you ASAP. Thank you for your understanding and support of my small business.
Once dispatched E-Parcel provides customers with a tracking THERE ARE DELAYS WITH AUS POST DUE TO COVID-19. Locations outside of metropolitan areas upto 14 days for Western Australia.
You will receive an email from E-Parcel letting you know that your order has been shipped along with a tracking number.
NEW ZEALAND SHIPPING POLICY
Flat rate of $25 and goods will be received within 7 - 10 business days
CLICK AND COLLECT
We offer click and collect for local customers. Simply click the 'Pick Up' shipping method at check out. This is a free service whereby customers will not be charged shipping.
You will receive a confirmation ticket that your order is ready for pick up. Please bring along your order confirmation. Click and collect operating hours are:
Wednesday, Thursday, Friday: 10am - 2pm.
Pick up address is:
Shop 65A Mt Eliza Way, MOUNT ELIZA 3930, Australia